INSTALLATION TECHNICIAN | <br/> St. Louis, MO
THE ROLE
Bring technology and connectivity to life for our customers. You'll travel to homes and businesses to install, configure, and maintain computer and electrical equipment—from networked systems and audio-visual setups to power infrastructure. Your work directly enables customers to work efficiently and stay connected, making you an essential part of their operations.
WHAT YOU’LL DO
Equipment installation: Install and set up computers, networking equipment, audio-visual systems, televisions, projectors, routers, and other electronic devices in customer environments
System configuration: Connect equipment, test all connections, configure network settings, and ensure systems function properly before handoff to customers
Troubleshooting & repair: Diagnose problems with existing equipment, identify root causes, and execute repairs on-site to minimize customer downtime
Site assessment & planning: Evaluate customer locations, recommend optimal equipment placement, plan cable routing and power solutions, and ensure professional, clean installations
Customer support: Provide clear verbal and written instructions on equipment operation and maintenance, answer questions, and ensure customer confidence in their new systems
Preventive maintenance: Perform routine maintenance on installed equipment, update systems, and help customers understand care requirements
Documentation & logistics: Record installation details, maintain inventory levels, prepare work orders, and ensure all paperwork is accurate and complete
Vehicle & tools management: Maintain your work vehicle, keep tools organized and in good condition, and ensure you're ready for the next job
WHAT YOU BRING
Bachelor's degree in electronics, information technology, or a related field
3+ years of proven experience as an installation technician or in a similar technical role
Advanced knowledge of modern electrical and computer equipment, networking systems, and audio-visual technology
Strong mechanical and electrical problem-solving abilities with the capacity to diagnose and repair complex issues in the field
Excellent communication skills—both written and verbal—with the ability to explain technical concepts to non-technical customers
Physical capability to climb ladders, work in confined spaces, crouch and kneel for extended periods, and lift heavy objects safely
Valid driver's license with a good driving record and reliable transportation
Proficiency with basic computer software and technical documentation
Initiative, attention to detail, and a genuine commitment to customer satisfaction
Ability to work independently and manage your time efficiently across multiple customer locations
MINIMUM REQUIREMENTS
High school diploma or GED
Current relevant certifications (such as CompTIA A+, Network+, or industry-specific credentials preferred)
Valid driver's license in good standing
Ability to pass background check and drug screening