NETWORK TECHNICIAN - Philadelphia, PA

Our client, a global leader in communication system integration, is looking for a Data Center Network Technician with a proven track record in:

  • Racking and stacking of network devices

  • Cable patching

  • Physical layer troubleshooting

  • Equipment disposal activities

  • Network troubleshooting

This position will support facilities management, site security, and project engagement with a commitment and desire to satisfy our customers by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.

RESPONSIBILITIES:

  • The patching cabling between the network equipment and the customer’s network

  • The installation of power cables from the equipment to the power supply in the rack/cabinet/closet

  • The installation, troubleshooting, and uninstalling of network equipment

  • Install, troubleshoot, and uninstall Network monitoring tools

  • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels

  • Act as an interface between the customer’s associates and management

  • Provide hardware break-fix services for network infrastructure

  • Perform onsite call-through, data, voice, website, and security testing

  • Perform back-up testing to ensure all systems are connected to the customer’s network as directed

  • Support carrier testing of circuits

  • Assist with facilities efforts

  • Power and uninterruptible power supply (UPS) restoration

  • Water problems

  • Emergency cooling restoration

  • Fire suppression exercises, restoration, and post-fire events

  • Support inventory management activities

  • Receiving inventory

  • Tagging of assets

  • Tracking spares (crash kits)

  • Ordering inventory

  • Updating inventory records

  • Prepare and return damaged equipment

  • Act as an interface, as needed, between associates at the applicable location and centralized project/operations / MAC management

  • Coordination services will be provided 24x7; Coordinate with and support other third-party vendors (e.g., telecommunications, wiring, distributed antenna solutions, WAN/LAN management) in compliance with the customer’s requirements

REQUIREMENTS:

  • Requires appropriate equipment and training with high-speed fiber optic transport

  • The ability to clean high-speed single-mode optical connections

  • The ability to measure, transmit, and receive on high-speed optics

  • The knowledge and experience to work safely with high-speed single-mode long-range optical lasers

  • Must be proficient in utilizing technical tools such as Sniffers, BERT testers, cable testers, and fiber testers

  • Requires experience in working in a data center and communications closets

  • Must be able to perform rack and stack activities

  • Must be able to safely lift heavy objects

  • Must understand cable patching processes and procedures

  • Must have a basic knowledge of data communications and networking

  • Must be able to assist in troubleshooting issues

  • Must understand network terminology

  • Must be willing to work shift work, which includes nights and weekends

EXPERIENCE & EDUCATION:

  • 2-5 years of experience in data communications

  • High school diploma or equivalent required

  • Must be eligible to legally work in the United States

  • Must have a basic knowledge of Cisco switches and routers

  • Must have a basic knowledge of local and wide area networking

  • Prefer previous experience working in a Data Center

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